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Terms and Conditions - Cabrera
Please read our Terms and Conditions before you book your villa or condo with us, Golden Treasures makes every effort to make your private villa vacation with us a very rewarding experience.

Due to the fact that we work with different villa owners,
there might be slightly varied conditions for renting the properties, we send you a copy of the one you rent when you select it, also you can see the conditions of each villa or condo in the listing page of that specific villa at Golden Treasures. Contact us anytime if you have any questions, this Terms and conditions page is second to the original villa's T&C if there's a third rental party involved, such as a GT affiliate.

CONDITIONS OVERVIEW

The following is an overview of our complete terms and conditions, which are contained in a Rental Agreement you will be required to execute as part of the reservation process. The written and executed Rental Agreement will take precedence over this overview in case of any dispute.

Currency

All charges and payments are in U.S. dollars. Wire transfer, traveler’s check, money order, cashier’s check, personal check, or Visa, MasterCard, American Express are the only acceptable forms of payment. Credit cards require an additional four percent (4%) administrative fee. Other forms of payment are not acceptable without prior agreement by Golden Treasures. Full payment for all incidental expenses, including food and alcohol, are required before check-out.

Meal Plan

Each of the Properties we represent offer different meal plans that largely fall into one of the three following categories. The meal plans available in our villas vary from villa to villa so please check with your rental agent prior to making arrangements.

  • Full Meal Plan - Many of the Properties we represent are very exclusive luxury vacation rental homes. These vacation homes have mandatory meal plans priced on a per person basis (varies by age) designed to provide you with a broad array of fine foods and beverages throughout your stay. Mandatory meal plans cover all three main daily meals as well as snacks offered virtually any time. A sample menu will be provided as part of your reservation confirmation so you can adjust it to fit your individual tastes and needs (remember to highlight food allergies)
  • Pre-Stocked Self Catered Meal Plan – Shopping in a foreign country is often more adventurous than you may want since locating fresh vegetables, fruits and meats can be a challenge for a non-local. We do the shopping for you to pre-stock the villa with the food and beverages of your choice. Our villa concierge will contact you in advance of your arrival so you can provide the necessary shopping list. Upon arrival your villa will already be stocked, ready for you to do your own meal preparations. Your fee is a fixed daily fee in addition to the actual cost of the food purchased for you.
  • Self Catered Meal Plan – If available, the Self-Catered Meal Plan is designed to allow you to shop for and prepare all of your own meals. A daily fixed fee is charged for the use of the kitchen. You do all of your own shopping and meal preparation throughout your stay.

The cost of meal plans may vary from villa to villa and will be confirmed as part of the reservation process.

Gratuities

The staff members at the Properties are all exceptionally hard working and dedicated to your total enjoyment, satisfaction and relaxation during your vacation with us. To help compensate them for their extraordinary efforts, Golden Treasures requires a minimum gratuity, shown on your invoice, to be paid at the start of your stay with us. We charge this in advance to help you budget all anticipated expenses in advance.
 

Check-In / Check-Out

Check in time is 3:00pm on the day of arrival and check out is 11:00am on the date of departure unless special arrangements are made with Golden Treasures in advance.

External Service Providers

As a courtesy to our clients, Golden Treasures provides access to external service providers including, but not limited to, local ground transportation, spa services, entertainment and excursions. You should understand that Golden Treasures is bound by agreements with these service providers to collect payments in advance for selected services. However, Golden Treasures has no authority over the actual pricing of these services and makes no warranty, written or implied, as to the actual fees you will be charged at the time the services are utilized. As an additional courtesy, Golden Treasures will make reasonable efforts to inform you of any significant price changes but changes in those prices will not terminate, cancel or modify your reservation commitment.
 

Waiver and Release from Liability

YOU WILL BE REQUIRED TO EXECUTE A WAIVER AND RELEASE FROM LIABILITY AS PART OF THE RESERVATION PROCESS.  As an overview, all guests in the Properties will be required to waive and release, indemnify, hold harmless and forever discharge the Property owner, Golden Treasures and their respective owners, agents, staff, employees, officers, directors, affiliates, successors and assigns, of and from any and all claims, demands, debts, contracts, expenses, causes of action, lawsuits, damages and liabilities, of every kind and nature, including any claims of owner or employee negligence, whether known or unknown, in law or equity, that you ever had or may have, arising from or in any way related to participation in any of the events or activities, and for the duration of the stay at the Property, conducted by, on the premises of, or for the benefit of, the Property provided that this waiver of liability does not apply to any acts of gross negligence, or intentional, willful or wanton misconduct.

Special Events

Weddings and other special events will involve bringing in outside services such as caterers, bartenders, cooks, musicians, servers, etc. at the sole discretion of Golden Treasures. All special events must be arranged through Golden Treasures and additional fees paid to Golden Treasures prior to the special event. The exact pricing for the coordination of these special events depends upon the event itself and will be quoted as requested and prior to your reservation commitment. Additional contractual arrangements may also be necessary.

Refunds & Cancellations

Once reservations have been confirmed, all monies are committed to the rental and no cash refunds are available. Golden Treasures will provide 80% credit of these monies for up to one (1) year against any private villa offered by Golden Treasures providing a cancellation is received no less than 70 days prior to arrival, after which time no credit will be provided. However, 100% of any security deposit will be refunded upon any cancellation prior to arrival.

A full refund is available if the villa is determined by Golden Treasures to be unrentable due to some unforeseen circumstances. For peace of mind, we highly recommend you purchase trip cancellation insurance from your travel agent or broker.

 

CALL US ANYTIME FOR MORE INFORMATION AT 809-377-2038 and 829-477-2038.

Under partnership and permission of NCM.